Pediatric Nurse Triage and 24/7 Care for Your Practice

Our Nurse Triage service provides 24/7 access to skilled nurses who answer calls on behalf of your practice. They use industry-standard protocols to assess patient concerns, offer medical advice, schedule appointments, and manage prescriptions. This service ensures that your patients receive immediate care and guidance, even after hours.

We offer a fully integrated, tech-enabled solution that includes HIPAA-compliant software, real-time documentation, and the ability to handle calls without an external answering service. Our platform seamlessly integrates with your practice’s EMR, providing a comprehensive telemedicine solution.

While our nurses can assess urgent health concerns and provide appropriate advice, they are trained to recognize when a situation requires emergency care and will instruct the patient to visit an emergency room if needed.

Our telehealth platform is designed to seamlessly integrate with your existing practice management systems. You can schedule virtual visits, manage patient records, and communicate with patients all within one secure platform.

Yes, both our Nurse Triage and Telehealth services are fully HIPAA-compliant, ensuring that all patient interactions and data are secure and confidential.

Absolutely. Our Nurse Triage service is available 24/7, providing your practice with continuous support and ensuring that patient concerns are addressed at any time of day or night.

Triage for pediatrics is the process where a licensed registered nurse assesses a child’s symptoms and decides the right next step, whether that is home care, a next-day office visit, or emergency care. Pediatric triage uses age-specific protocols because a symptom like fever means something different in a newborn than in a school-age child. Anytime Telecare provides pediatric triage after hours so parents always reach a nurse, not a voicemail.

Our pediatric triage nurses use Schmitt-Thompson protocols, the same evidence-based telephone triage guidelines trusted across pediatrics and endorsed in line with AAP guidance. These protocols are configured to your practice so the advice patients receive matches how you run your office. This keeps care consistent and defensible on every call.

Pediatric phone triage keeps patients in your practice by giving parents a clear answer from your nurse line instead of sending them to urgent care or the emergency room. Most after-hours calls end with home care guidance or a next-day appointment at your office. Every call is documented and sent to your team before morning, so follow-up stays inside your practice.