Anytime Telecare After-Hours Nurse Triage

Improve Your Practice’s ROI with After-Hours Nurse Triage

Connecting Patients with Their Trusted Providers

Why Practices Choose Anytime Telecare

Increase Practice Revenue

Capture after-hours visits and follow-ups that would otherwise be lost to urgent care or ER.

Reduce On-Call Costs

Cut staffing expenses with outsourced triage that pays for itself.

Prevent Provider Burnout

Give physicians true time off while ensuring patients are cared for.

Improve Patient Safety

Avoid unnecessary ER visits with experienced RNs available 24/7.

How Anytime Telecare Works

How Anytime Telecare Works

Patient Calls After-Hours

Instead of immediately disturbing your providers, calls route directly to Anytime Telecare’s nurse triage line.

How Anytime Telecare Works

Experienced RNs Triage the Call

Following Schmitt-Thompson protocols, our registered nurses guide patients to the right level of care, keeping them safe while protecting your practice from unnecessary costs.

How Anytime Telecare Works

Image, Document & Video Support

Nurses can securely share images and documents, and even initiate video chats during triage. These advanced tools improve assessment accuracy and streamline communication.

How Anytime Telecare Works

Secure Messaging & Escalation

When needed, the on-call nurse communicates with the on-call physician via secure messaging, following your practice’s specific guidelines. Calls are escalated directly to the clinician if the situation requires it, ensuring the right provider is looped in.

How Anytime Telecare Works

Thorough Documentation with ROI

Every interaction is documented and securely shared with your team. Because documentation aligns with payer requirements, the majority of triage calls are eligible for reimbursement, turning after-hours care into a revenue opportunity.

How Anytime Telecare Works

Seamless Hand-Off to Providers

Providers return to a complete picture of patient interactions. With secure records and clear documentation, there’s no phone tag, no guesswork, just continuity of care that supports both patients and clinicians.

Designed for Your Specialty

Pediatrics

Keep families loyal to your practice with reliable after-hours care.

Explore Pediatrics

OB/GYN

Protect providers from burnout while ensuring patient safety.

Explore OBGYN

Primary Care

Improve patient satisfaction, reduce ER diversions, and cut overhead.

Explore Primary Care

Trusted by Clinicians Nationwide

Daviid Roer, MDPediatric Associates of Dayton

Your team is fabulous and do so much better than our last triage company. I feel your team is another provider out fighting fires for our practice, and I appreciate you.

Chris Koutures, MD, FAAPActiveKidMD

Responsive customer service, receptive to innovations, extremely supportive of pediatricians and the families they serve.

Patient

Video and audio quality was great, I didn't have to wait a long time to be seen. Overall good experience and really easy since I could do it from my college city.

Central Coast Pediatrics

Nurse triage has been life changing for our providers!

John Dallenback, MD, FAAPEast Elm Pediatrics

We all love Anytime - the platform continues to work very well; my staff has fully bought into it. Patients are grateful; and so far everybody has figured out how to get on.

Frequently Asked Questions

What qualifications do your nurses have?

Our nurses are highly experienced, with a minimum of five years of ER or triage experience. They undergo ongoing training and call review to ensure the highest standards of care.

How does Anytime Nurse Triage differ from other services?

We offer a fully integrated, tech-enabled solution that includes HIPAA-compliant software, real-time documentation, and the ability to handle calls without an external answering service. Our platform seamlessly integrates with your practice’s workflow, providing a comprehensive telemedicine solution.

Can patients see a doctor if needed?

Yes, our nurses can route patients to your physicians for virtual visits when necessary, ensuring continuity of care and optimal health outcomes.

How do you handle high call volumes?

We dynamically adjust our coverage to meet high demand. During peak times, calls are either answered directly or returned promptly by a nurse.

Which states do you service?

We offer our nurse triage services in 41 states, including non-compact states like New York, Connecticut, and California.

Is the service HIPAA compliant?

Absolutely. All patient information is securely encrypted and handled in compliance with HIPAA regulations, ensuring the highest level of privacy and security.